AT&T fixed the software glitch that knocked out 911 for some wireless users

What you need to know

  • AT&T had a software glitch that disrupted service and 911 calls in several cities.
  • Downdetector saw a spike in outage reports around 5:00 PM PST, though AT&T said it had fixed the issue.
  • Details on the exact impact and outage duration weren’t clear, but incidents were dropping by 10:00 PM ET.

Late Tuesday, many AT&T customers faced a service disruption while trying to connect, which also affected 911 services in several cities. AT&T attributed the issue to a software glitch but has since resolved it.

There has been a major 911 outage nationwide, with a huge spike in reports popping up on Downdetector around 5:00 PM PST.




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