Google’s Head of Search says those erroneous AI Overview results will be fixed


What you need to know

  • Google’s Head of Search, Liz Reid, spoke about the problems that went wrong with the AI Overviews.
  • Reid stated that the AI bot ended up taking “nonsensical” and “satirical” queries a little too seriously, and ended up pulling an internet troll’s answer to fill the void.
  • Moving forward, Reid says Google will implement a limit on the amount of “user-generated” content its AI takes and detection systems for “nonsensical” questions.

Following a truly odd experience with Google’s AI Overview results last week, the company’s Head of Search, Liz Reid, is trying to clear the air.

In the Keyword post, Reid touched on the strange and down-right false answers that Google’s AI-powered Search results provided users. Reid stated that while some of the odd responses users posted on social media were false screenshots, others truly occurred. The answers people received were attributed to “queries that people don’t commonly do” β€” and therein lay the problem.




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