Waze error leaves strange message on the screen confusing users

Besides that discrepancy, the message appears to show up even when the Waze app is connected to the internet via a strong cellular signal. Some users have been complaining that many times the message does not go away even when Waze is at first knocked offline and then reconnects to a cellular signal. Keep in mind that whenever the message appears, the app cannot upload traffic data, even if the device is connected to the internet.

Waze users are seeing a wildly inaccurate ‘Use offline maps’ message

If you are a Waze user and are seeing the “Using offline maps” message and are certain that your phone is connected to a cellular signal, you can quickly enable and then disable Airplane mode which hopefully will remove the message and get Waze working again. Or you can force close the Waze app by getting to the recent apps carousel and swipe Waze off of the screen. Re-open the app to see if the message is gone. It is unknown whether Waze is working on a fix for the issue.